Privacy Policy
Website Privacy Policy
Last updated: November 9, 2026
At Navatar Health, we respect your privacy. This Privacy Policy explains the information we collect through our website (www.navatarhealth.com) and how we use it. This policy applies to our public website and to SMS text message communications sent by Navatar Health. It does not apply to any digital health tools, screening platforms, or patient-facing services, which are governed by separate agreements with our healthcare clients.
Information We Collect
When you visit our website, we may collect:
- Information you submit through our contact form: your name, email address, phone number, optional company and website, and message.
- Technical request information, such as IP address and request timing, used to operate and protect the website.
- Information processed by Vimeo when you choose to play an embedded video.
This public marketing website is not intended to collect medical records or protected health information. Please do not include health information in contact messages.
Contact messages are backed up in private, encrypted AWS storage for delivery recovery, with a 30-day deletion lifecycle. Delivered emails may remain in our business mailbox under our normal correspondence practices. Access is limited to authorized personnel; message content is not included in application logs.
If you subscribe to Navatar Health updates, we store your email address, signup source, and the date and wording of your consent in separate private, encrypted AWS storage until you withdraw your consent or ask us to remove it. You can request removal by emailing info@navatarhealth.com. The signup form currently collects addresses for future updates; it does not send automatic emails. Newsletter records are separate from contact-message backups and their 30-day deletion lifecycle.
How We Use This Information
We use the information we collect to:
- Respond to your inquiries
- Improve our website and marketing
- Operate the website and detect spam or abuse
- Maintain contact-message delivery and recovery records
How We Share Information
We do not sell your personal information.
We may share limited information with:
- Amazon Web Services, which hosts the website, protects it from abuse, stores private contact-message backups, and delivers contact email through Amazon SES.
- Our email providers and authorized team members who receive and respond to your inquiry. When you play a video, Vimeo processes playback requests under its own privacy policy.
SMS Text Messaging
Navatar Health operates SMS messaging programs for business communications, internal testing, and patient engagement services delivered on behalf of healthcare clients. This section describes how we handle information related to those SMS programs.
Consent and Opt-In. You will only receive SMS messages from Navatar Health after you have expressly opted in to receive them. Opt-in may occur by texting a keyword (such as START) to one of our numbers, by completing a form that includes clear SMS consent language, or through a healthcare provider that has obtained your consent on our behalf.
Information We Collect for SMS. When you participate in an SMS program, we collect your mobile phone number, the date and time of your opt-in, the content and delivery status of messages sent and received, and any keywords you reply with (such as STOP, HELP, or START).
How We Use SMS Information. We use this information to deliver the messages you have opted in to receive, respond to your replies, honor opt-out requests, maintain records required by carriers and applicable law, and improve the reliability of our messaging services.
No Sharing of Mobile Opt-In Data. Mobile phone numbers and SMS opt-in consent information collected by Navatar Health will not be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared only with SMS service providers (such as our licensed messaging platform) strictly for the purpose of delivering messages you have requested, and with healthcare clients on whose behalf a specific messaging program is operated.
Message Frequency and Rates. Message frequency varies by program. Standard message and data rates may apply from your mobile carrier.
Opting Out. You can cancel SMS messages at any time by replying STOP to any message. After you send STOP, we will send you a confirmation message and will not send further messages unless you opt back in. For help, reply HELP or email info@navatarhealth.com.
Carrier Disclaimer. Mobile carriers are not liable for delayed or undelivered messages.
Contact. For questions about our SMS practices, email info@navatarhealth.com.
Cookies
We do not use website analytics on this version of the marketing site. Embedded Vimeo playback may use cookies or similar technologies; the player loads only when you request playback.
You may disable cookies through your browser settings.
Links to Other Sites
We may link to other websites. We are not responsible for the privacy practices or content of those sites.
Changes
We may update this policy periodically. Updates will be posted on this page.
Contact
If you have questions, email us at info@navatarhealth.com